The Privacy Information Agency specializes in supporting Canadian public-sector organizations that need practical, expert privacy guidance:
Federal departments and agencies
Provincial ministries
Municipal governments
Unique organizations under federal oversight, such as:
Port Authorities
Pilotage Authorities
Crown Corporations
We understand your unique privacy obligations and operational realities, helping you meet compliance efficiently and effectively.
OUR CORE SERVICES
Privacy Compliance Advice & Gap Assessments
The Privacy Information Agency reviews programs, policies, and operational activities for compliance with Privacy Act, PIPEDA, and Treasury Board standards
Identify gaps and provide practical, actionable recommendations
Support program, departmental, and enterprise-level compliance initiatives
Privacy Impact Assessments (PIAs)
Conduct and review PIAs for new or modified programs, systems, or activities
Identify privacy risks early, provide mitigation strategies, and produce TBS-compliant documentation
Ensure PIAs are linked to Personal Information Banks (PIBs) and Privacy Protocols where required
Info Source, Personal Information Banks (PIBs), & Privacy Protocols
The Privacy Information Agency updates and maintains Info Source Chapters for federal programs
Review and revise PIBs, ensuring all personal information holdings are accurate and compliant
Develop Privacy Protocols for non-administrative uses of personal information (policy analysis, research, program evaluation, statistics)
Conduct Privacy Compliance Gap Assessments to identify areas needing mitigation (PIAs, PIBs, Protocols) and provide actionable remediation strategies
Privacy Risk Management
The Privacy Information Agency supports responding to privacy breaches and formal complaints
Liaison with programs, senior management, and regulators
Provide risk mitigation, monitoring, and follow-up recommendations
Special Projects & Advisory Support
Draft internal guidance, risk impact sheets, and practical tools for privacy program management
Participate in cross-functional working groups
Provide staff mentoring and capacity building
FEDERAL CLIENT SUCCESS HIGHLIGHTS
The Privacy Information Agency supported a major federal department with annual Info Source updates, PIAs, and gap assessments, ensuring compliance with Treasure Board of Canada Secretariat (TBS) requirements
Conducted Privacy Compliance Gap Assessments for public programs, including PIAs, PIBs, and Privacy Protocols
Worked with the Privy Council Office and other federal clients to mitigate gaps and complete TBS-mandated deliverables
